Albert Mark
Security and Investigations, United States
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If you have disconnected the Firestick and it has not thawed yet, turn off the TV with the power switch and unplug the power cord for at least 2 minutes. Plug it in again and try firewood again. If the problem persists, contact Amazon Fire Stick Customer Support. https://www.techserviceus.com/fire-stick-wont-connect-to-wifi/