CAPA means corrective action and preventive action . CAPA is a part of software Quality management System . CAPA is key requirement for any software development company which need FDA and ISO certification . An active CAPA program is a essential element of a quality system .

Corrective action :It is a action taken to correct the existing problem . Corrective action is taken when defect or problem is detected in Software life cycle . while performing corrective action firstly we calculate how big the problem is , then we find the way to eliminate the problem . It is a type of damage control process .

Preventive action : It is a action taken before any problem or defect is arise , Project manager detect any defect which can be arise in near future and apply preventive action to prevent the defect .

successfully Implementation of CAPA improves the overall product quality and it also Improves customer satisfaction .