To make the scheduled call in Odoo-9 follow the below steps one by one: Step-1 Go to Sales Modules-> Phone Calls->scheduled calls
Step-2 Call Summary ->Date->Duration->Responsible ->Administrator
Step-3 Sales Team->Sales Departments->Contact->create
Step-4 Category ->Inbound->Outbound->Mobile
Step-5 Priority->High->Low->Highest->Lowest
Step-6 Lead->Opportunity->Convert to Scheduled
Step-7 Call Done-> Call Cancel->Save
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